Privacy Policy

Privacy Policy

At Sohhira Jewelz, operated under our manufacturing firm Kapoor Murtiwale, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you provide directly to us to ensure a seamless shopping experience:

  • Personal Identity: Name and contact details provided via email or phone.
  • Transactional Data: Billing address, shipping address, and specific details of the jewellery or artifacts purchased.
  • Technical Data: IP address, browser type, and usage patterns collected via cookies to enhance our website's functionality and your user experience.

2. How We Use Your Information

Your data is used strictly for the following professional purposes:

  • Order Fulfillment: To process and deliver your orders for jewellery.
  • Communication: To provide updates on order status, shipping, and customer support.
  • Marketing: To send occasional promotional updates (only with your explicit consent).
  • Compliance: To meet legal and tax obligations as per the regulations of the State of Delhi.

3. Data Security

Given the high-value nature of our products, we implement industry-standard security measures:

  • Secure Payments: All transactions are processed through encrypted, secure gateways.
  • Privacy Guarantee: Your contact information is never sold, rented, or traded to third-party marketing firms.

4. Third-Party Sharing

We only share your information with trusted partners essential to fulfilling your order:

  • Logistics Partners: To ensure the secure and insured delivery of your products.
  • Payment Processors: To verify and complete financial transactions safely.
  • Legal Authorities: Only when required by law to prevent fraud or unauthorized transactions.

5. Your Rights

You maintain full control over your personal data and have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of any inaccurate or outdated information.
  • Request the deletion of your data, provided it is not required for ongoing legal or transactional purposes.

6. Contact Information

For any privacy-related concerns or to update your information, please reach out to us:

Entity: Kapoor Murtiwale

Location: Delhi, India

Phone: +91 9193606557

Email: support.sohhirajewelz@gmail.com

By using our services, you consent to the terms outlined in this Privacy Policy.